Seller Terms & Agreements

1. Seller Eligibility

You must be 18 years of age or older to register as a seller. You must provide accurate business information during the application process. Jambo Shopping reserves the right to approve or reject seller applications at its discretion.

2. Product Listings & Accuracy

Sellers are solely responsible for the accuracy, completeness, and legality of their product listings. All product descriptions, images, prices, and availability must be truthful and up to date. Misleading listings may result in immediate removal and account suspension.

3. Prohibited Items

Sellers may not list or sell:

• Illegal, counterfeit, or stolen goods
• Weapons, drugs, or controlled substances
• Adult content or services
• Any items that violate local, state, or federal laws
• Expired or unsafe food and medicines

Violation of this policy will result in immediate suspension and may be reported to relevant authorities.

4. Orders & Fulfillment

Sellers are responsible for fulfilling orders promptly and accurately. You must update order statuses and provide estimated arrival times. Failure to fulfill orders without notice may result in account penalties or suspension.

5. Pricing & Payments

Prices must include all applicable taxes and fees. Payments are processed through Stripe on behalf of Jambo Shopping. Payouts will be made according to the platform's payout schedule. Jambo Shopping may deduct platform fees from earnings as disclosed.

6. Returns & Refunds

Sellers must honor Jambo Shopping's return and refund policies. If a buyer reports a significant issue with an order, Jambo Shopping may intervene to facilitate resolution, including issuing refunds from seller earnings.

7. Seller Conduct

Sellers must treat buyers with respect and professionalism at all times. Harassment, discrimination, or fraudulent behavior toward buyers or staff is strictly prohibited and will result in permanent account termination.

8. Data & Privacy

Buyer data shared with sellers (such as shipping address and contact info) must be used solely for order fulfillment purposes. Sellers may not use buyer data for marketing, third-party sharing, or any other purpose without explicit buyer consent.

9. Data Retention After Closing

Upon closing your seller account, certain data (completed order records, tax documents, transaction histories, and buyer reviews) will be retained for legal, accounting, and fraud prevention purposes as required by law, even after your store is closed. Deleting your seller account does not automatically delete buyer reviews or order records associated with past transactions.

10. Platform Changes & Termination

Jambo Shopping reserves the right to modify seller fees, features, or policies at any time with reasonable notice. We may terminate any seller account that repeatedly violates these terms, engages in fraud, or poses a risk to buyers or the platform.

11. Contact

For questions about seller terms, contact us at jambo.hospat@gmail.com or through the in-app support section.